Premier Products - Premier Customers
TERMS & CONDITIONS
All information provided on this Web site is subject to change without notice. While efforts have been made to make this Web site helpful and accurate, due to the open nature of this Web site,
and the potential for errors in the storage and transmission of digital information, Premier-Provider.com does not warrant the accuracy of information obtained from this Web site. ALL MATERIALS
POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. PREMIER-PROVIDER.COM DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PREMIER-PROVIDER.COM DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE,
THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PREMIER-PROVIDER.COM DOES NOT WARRANT OR REPRESENT
THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Access and Use of Information
Access to this Web site is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by Premier-Provider.com at this Web site. Any access or attempt to access other areas of the Premier-Provider.com computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Web site other than in connection with a legitimate business purpose. You are advised to visit this page regularly in order to keep apprised of any changes in these terms and
conditions. In the case of any violation of these terms and conditions, Premier Provider, LLC reserves the right to seek all remedies available by law and in equity for such violations.
Cross Reference Information
Premier Provider, LLC product cross-reference results do not imply that all products compared are of functional equivalency or that performance and other characteristics are exact. For critical applications, review specifications prior to purchase.
The trademarks, logos and service marks ("Marks") displayed on this Web Site are the property of Premier Provider, LLC or other third parties. Users are not permitted to use these Marks without
the prior written consent of Premier Provider, LLC or such third party which may own the Mark.
Restriction of Liability
Premier Provider, LLC will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure.
Prices are subject to change without notice and cannot be guaranteed. Orders will be billed at prices in effect at the time order is received.
RETURN MERCHANDISE AUTHORIZATION POLICY
Merchandise return requests must be approved and returned within 30 days of the original invoice date
RMA Request can be submitted via our website RMA/Credit Request Form.
Returned merchandise must include the invoice number and be in resalable condition (customer is responsible for return freight costs).
All special order, discontinued, made to order and perishable items including sell by expiration dates and used by dates are final and are not returnable.
Returns less than $20 will not be accepted.
Returns are subject to a restocking fee.
Claims, shortages, damaged or defective goods must be reported within 48 hours after receipt of shipments. Claims for shortage or damaged material caused by common carrier must be noted at the time of receipt and filed against carrier responsible. The value of defective material is the limit of liability.
All orders must be inspected and clearly noted of any discrepancies or damages at the time of pickup to qualify for a return/credit based on our return policy.
Product that is signed and not noted of discrepancies will not qualify for a return/credit.
MANUFACTURER WARRANTY POLICY
In no event will Premier Provider, LLC be liable for any incidental, indirect, special, punitive or consequential damages or losses of any kind, including damages for loss of profits or revenue,
irrespective of the nature of the claim, whether in contract, tort, warranty or otherwise. The maximum liability of Premier Provider, LLC, if any, for all direct damages, irrespective of the nature
of the claim, is limited to an amount not to exceed the price the distributor paid for the particular product at issue (or, if the claim involves services, the price paid for the product to which such
Warranty claims must be made within the time frame set forth in the manufacturer’s written warranty included with the product, if any, and are subject to the terms and conditions of the
If the customer elects to provide access to its facility for unattended deliveries, then customer is responsible for securing the delivery area. Customer is deemed to have custody of the merchandise
upon completion of the delivery to the agreed upon secure area and customer waives any claims against Premier Provider, LLC for any lost, damaged or destroyed merchandise identified by customer
after delivery. However, if customer believes that an error was made by Premier Provider, LLC in the quantity or type of merchandise delivered, then customer may bring such matter to our attention
within 24 hours after the delivery. Premier Provider, LLC will then investigate the matter and if we determine that an error was made in fulfilling the order, we will inform you and will rectify the
situation through either the returns process or the issuance of a credit, in our discretion.
Please note that while we strive to meet all promised delivery dates, they are estimates only, not a guarantee. Premier Provider, LLC is not responsible for deliveries that are delayed due to
national disasters or inclement weather conditions. Refunds for shipping or freight charges will not be eligible for credit or negotiation.
FULL PACKAGE SHIPMENTS
All aerosol and liquid products will be shipped in full package quantities.
We reserve the right to specify the routing on all shipments on which there is a freight allowance. If transportation other than what we specify is used, the customer is responsible to pay the full freight charge due.
DOT HAZMAT/ORMD Shipments
Hazardous Materials charge per package requiring shipping papers under 49 C.F.R. Section 172.200 – $25.00 applies to UPS Ground.
Hazardous materials (HAZMAT) and ORMD shipments may be limited to restrictions via carriers and may not be able to ship air.
All orders shipping collect (on your carrier) must have a hazmat authorized account number, to ensure the order is able to ship without delays.
At this time, we are not able to ship hazmat/ORMD items via FedEx